In addition to providing a platform for you to run your own grocery delivery business for clients that you bring and recruit to use your service, Dumpling also has a Marketplace where potential clients can search for a personal shopper near them.
Dumpling actively promotes the Marketplace to drive awareness of the benefits of Dumpling-powered Personal Shoppers. Doing so attracts new clients to the Dumpling platform and allows potential clients to search for and connect with a local business owner.
These Dumpling-sourced leads can be a powerful tool to help business owners build their book of clients and get their delivery business up and running quickly. You may Opt-In to list your business in the marketplace, which also requires that you meet certain criteria.
Review the criteria below to learn if you are eligible to opt-in!
Requirements to List Your Business in the Marketplace(i.e Show up in the “Search for a Personal Shopper” results):
1) Complete Business Profile
Display name
Profile picture
Business Name
Area name
At least 1 delivery zip code
2) Have at least one store/service listed
3) Have at least one open time slot on your schedule in the next 7 days
4) Complete your Onboarding Checklist
5) Complete an order in the past 30 days
6) Opt-In to have your business show up in results
7) Actively convert Dumpling-sourced leads from the marketplace to first time and repeat clients.
1️⃣ Complete Business Profile
During the set-up of your account, the following should be completed:
Display name
Profile picture
Business Name
Area name
At least one delivery zip code
Have at least one store/service listed
2️⃣ List at Least One Store or Service
Add at least one Store or Service. You can add these in the Dumpling App, from the Business Tab and Stores & Services.
3️⃣ Schedule Availability
Ensure that you have an opening on your schedule in the next 7 days. Your schedule settings can be changed in the Dumpling App, from the Business Tab and Schedule.
4️⃣ Completion of Onboarding Checklist
Completion of ALL ITEMS listed in your Onboarding Checklist
Note: This Is Not Required For Business Owners That Signed Up Before October 1st, 2021.
5️⃣ Complete an Order
Ensure that you complete an order in the past 30 days.
6️⃣ Opt-In to Display Your Business
From the Dumpling App, Business Tab, and Webpage Sharing & Marketing Tab, select the options for Zip Code Search at the bottom of the screen.
Additional Details:
Conversion of Dumpling-sourced leads to 1st time and repeat clients
In an effort to ensure that leads from the Marketplace get connected to business owners who are actively working to grow their business with repeat clients on the Dumpling platform, and to ensure the best possible client experience for those leads, only Businesses eligible will be listed in the Marketplace.
Businesses that are not actively converting leads from the marketplace and/or have large numbers of cancellations from these leads (not related to multi-store orders) will be ineligible.
Search Order Results
The Search order results are based on a number of factors optimized to give these Dumpling-sourced leads the best chance of finding and connecting with an active personal shopper who will become their weekly go-to for grocery delivery.
Search factors are based on recent data, typically the past 30 days, and include:
Location and Proximity
Ratings/Reviews
Repeat clients and orders completed
Conversion of Dumpling-sourced leads to 1st time and repeat clients
Inactive accounts and large numbers of cancellations not related to multi-store orders will be considered in search result ranking. In an effort to ensure the best possible client experience for Dumpling-sourced leads, we will use reasonable discretion in the results shown.
🥟 Business owners who cultivate their own new client leads and orders will boost their conversion rate.
Please note: You should NOT expect or rely on the Shopper Search tool to be your main source of clients. As a Business Owner using the Dumpling platform, you must procure your own business and your own clients.