Dumpling offers tools for both local grocery delivery businesses and vacation area grocery delivery businesses. These tools offer specific sets of features customized to the type of business. So, which tool is best for your business?

First, let’s dive into what type of business each set of tools was made for. Then, we’ll walk you through how to determine which is the best fit for you.

It’s important to note that each toolset is built for a specific use case and although some of the tools overlap between them Dumpling Pro and Dumpling Resort Pro accounts are completely separate offerings and are not compatible with each other. Therefore, business owners need to choose which account best fits their business, as there can only be one account associated per phone number. That being said, business owners are welcome to have two separate accounts associated with different phone numbers.

The Dumpling Pro account is the perfect choice for someone who is just starting or already running a grocery delivery business serving local, repeat customers.

The Pro account offers both the Boss app for business owners to run their business and the Dumpling app for customers. The Dumpling app allows customers to communicate with their personal shoppers, build store-specific grocery lists, use past lists for future orders, place orders, schedule delivery, and pay securely.

Business owners also have a web page that displays their business information and have the opportunity to be listed in Dumpling’s marketplace, so potential customers can find them via zip code search and can set up Smart Promotions to entice both existing and new customers to order.

The Dumpling Resort Pro account is the right choice for someone who has a grocery delivery business serving one-time, out-of-town guests who are staying in a hotel, resort, or vacation rental.

Since the majority of businesses who focus on servicing out-of-town guests have a team of employees, the Resort Pro offers the Business Management Tool. The Business Management Tool helps business owners manage employees in an efficient and streamlined manner by filtering and sorting orders by pertinent information, assigning orders to their employees and drivers, and managing employee access to the Boss app.

The Resort Pro account also offers the Boss app for the business owner and their employees to manage and shop orders, view delivery details, and securely invoice customers. This replaces any paper lists, emailing orders, or manually having to deal with order changes.

Customers place orders via the business website, which is built, hosted, and maintained by Dumpling. The website offers a curated catalog of items but does not list stores, as most out-of-town customers have no store preference. Once a customer places an order, they receive an automated series of emails notifying them of their order status.

What are the key indicators that will help you determine which tool is best for you?

Below we outline the key differentiators between Dumpling Pro and Dumpling Resort Pro. This should help you quickly determine which tool makes the most sense for your business.