When it comes to personal services, it doesn't get much more personal than taking care of someone's beloved pets in their home. The level of trust that pet service providers have with their clients builds long-lasting relationships. So, when it comes to growing your business, you could look for more pet service clients, or you could expand your existing relationships with those who already know and trust you.
Almost 35% of active business owners on the Dumpling platform offer pet services, in addition to grocery shopping and delivery. Half of these business owners converted pet service clients into grocery delivery clients and grew their business from occasional pet sitting to pet sitting PLUS weekly grocery delivery services. From stocking your client's fridge when they return from a trip to weekly grocery delivery, pet services, and grocery delivery go hand in hand when it comes to providing your clients with top-quality service.
"With my own pet sitting service, I can charge less than traditional dog boarding services and offer my clients a full-service experience. I take care of their pets, get the mail, water the plants, watch their house, and stock their fridge with Dumpling."
-Dumpling Business Owner, Suze, on Pet Sitting + Grocery Delivery
Changes are, if your pet clients are using another service for grocery delivery, they would gladly switch to support your business as someone who they already know and trust. So, here's how to bring it up in conversation:
Reach out to your clients and let them know you're now offering grocery shopping & delivery services.
Ask if they'd like you to shop for pet food and supplies and deliver the next time you stop by for a pet service.
For pet sitting clients, offer to stock their fridge for them before they return from a trip!
Connect with your current pet clients and share that you're expanding your business offerings to include grocery delivery and ask if they or any friends or family might be interested in your new service.
Ask your dog walking client if they would like you to pick up anything from the store on your way to walk the dog.