We are excited to share a new way to grow your business: Dumpling Pay. Designed with professional shoppers in mind, Dumpling Pay offers the best way to shop for your best clients and to provide a true concierge service.
If you’re looking for more control over your business and a much more familiar client ordering experience, Dumpling Pay is the perfect next step for your business. Here is how it compares to our standard service.
What’s Better
The biggest improvements in Dumpling Pay focus on giving you more control over how you shop and how you get paid.
Better Catalogs: Updated catalogs with regional inventory and prices, and even sale prices for our popular stores! You can even edit the price of items as you shop, and all your clients will see that new price. Fully zoom into product images.
Custom Storefronts: Want to shop at a local boutique or a specialized market? You can add custom stores to your profile and even upload their logo.
Professional Invoicing: Invoicing is now more flexible. You can charge for multiple services and adjustments on a single invoice, making it easy to manage concierge tasks like dry cleaning pickups or distance fees alongside a grocery order.
Full control of ordering for your clients: You can now create orders and manage shopping lists on behalf of your clients. For those who want extra help, our Bao AI tool can quickly scan old receipts to build a list or organize items by aisle for faster shopping.
Web and apps: Both you and your clients can manage everything directly from a web browser. It works perfectly on both phones and computers. And you can also install Web Apps.
Set custom pricing for your clients: You no longer have to use the adjustment feature each time a customer with special fees orders. You can easily set custom pricing for your clients that will be used for their orders!
Make Online Purchases: Order deli items ahead of time! Use Scan-and-Go at your favorite store!
Use Your Own Credit Card: Easily add transactions made to your card to the client’s invoice.
Hire and manage your shopping team: Easily add and manage team members, virtual Boss cards, and assign orders!
What’s the Same
Some features remain the same on both platforms.
Your Custom URL: Customize your URL to direct clients to your specific page.
Shopper Search: For potential clients to find shoppers in their area.
Scheduling: Manage your schedule and booking conditions.
Boss Card: A VISA card to use to shop for your clients.
Reviews: Receive reviews from clients. With Dumpling Pay, you can choose to hide any bad ratings, and clients can edit their own reviews.
What’s Different
There are a few logistical changes to keep in mind as you consider switching to Dumpling Pay.
New app, new name, new account: Dumpling Pay is completely separate from Dumpling Pro. It is not compatible with the Boss App. You and your clients will be required to create new accounts. You'll receive instructions on how to install the web app after you sign up for Dumpling Pay.
Fees: 8% platform fee (on subtotal) and 2.2% + 30¢ processing fee (on total).
Account Management: Dumpling Pay and Dumpling Boss are separate services, and a new Stripe account will be set up during onboarding. If you have both active, you will have two subscriptions and receive two separate 1099-K forms at the end of the year.
SMS Messaging: To keep the platform lightweight and accessible via browser, Dumpling Pay uses SMS (text messaging) for client communication rather than in-app or automated messages.
Subscription Details: Dumpling Pay is available as an add-on for Pro subscribers. Current Dumpling Pro subscribers can enjoy a $1 monthly subscription fee for the first 6 months (starting at $9/month thereafter). Reach out to us for a coupon code!