At Dumpling we provide many ways for you to get the support you need when you need it. In this article, we will go over the different ways you can get in contact with us and where to go for the right information.
Support Inbox:
The Support Inbox offers help for Technical/App Support, Assistance with an order, and Billing & Subscriptions.
You can contact Support through the Message Center in your Boss app and click on any of the above selections.
When writing to Support, please make sure to give us as much information as possible about the issue you are having or the request you are making.
Monday - Friday 5AM to 7PM PST
Saturday 9AM to 1PM PST
Dumpling Help Center:
The Dumpling Help Center has many tips and frequently discussed topics and is available for free to our business owners 24/7.
The Onboarding Section is perfect for setting up your account and learning how both of our apps work.
The Marketing Resources Section contains resources that are helpful for marketing your business. It covers how to start talking about your business, communicating with clients, and much more!
The Growing Your Business Collection contains articles on how to get your first clients, gain repeat clients, and more!
The Business Owner Spotlight has stories from other Dumpling-powered business owners where you can find inspiration and unique advice.
You can find more general information in our FAQ and General Business Information collections.