FAQs
How to Place a "Friendly Order" with Yourself
Restaurant Delivery Tipping
How to Troubleshoot an Order: FAQsThis article walks you through what to do if you have a store return, need to reopen an order, or you paid for a customers items.
Where can I find my URL?
How do New Leads Connect with Me?This article walks through the different types of new lead sources and what gets attributed to Business Owners and Dumpling.
Where is the dumpling Boss Card Accepted?
What items are prohibited?This article walks you through some of dumplings prohibited items and what to do if a customer requests them
How does tipping work?
How do Customers Leave Reviews?
How do my earnings/payments get distributed?
How to Process A Client OrderThis article walks you through how to view the details of a new order and process it with the Boss App
Can I rearrange my store options?
Price Estimates in the dumpling appLearn more about price estimates, how to use them as a budgeting tool, and how to communicate with your shopper about in-store prices.
How do I change my subscription?How to close your account or change your subscription
When will my Boss card arrive?When you can expect to get your Boss card in the mail
Can I shop multiple stores?Shopping multiple stores and how to charge your clients
How do I reopen my account?What to do if your account has been closed