FAQs
10 articles in this collection
Written by Joel Shapiro, Bree V., and Dumpling Team
Written by Joel Shapiro, Bree V., and Dumpling Team
How to Troubleshoot an Order: FAQs
This article walks you through what to do if you have a store return, need to reopen an order, or you paid for a customers items.
Written by Bree V.
Updated over a week ago
Updated over a week ago
Where can I find my URL?
Written by Dumpling Team
Updated over a week ago
Updated over a week ago
How do New Leads Connect with Me?
This article walks through the different types of new lead sources and what gets attributed to Business Owners and Dumpling.
Written by Dumpling Team
Updated over a week ago
Updated over a week ago
Where is the dumpling Boss Card Accepted?
Written by Bree V.
Updated over a week ago
Updated over a week ago
What items are prohibited?
This article walks you through some of dumplings prohibited items and what to do if a customer requests them
Written by Bree V.
Updated over a week ago
Updated over a week ago
How does tipping work?
Written by Joel Shapiro
Updated over a week ago
Updated over a week ago
How do Customers Leave Reviews?
Written by Bree V.
Updated over a week ago
Updated over a week ago
How do my earnings/payments get distributed?
Written by Joel Shapiro
Updated over a week ago
Updated over a week ago
How to Process A Client Order
This article walks you through how to view the details of a new order and process it with the Boss App
Written by Joel Shapiro
Updated over a week ago
Updated over a week ago
Can I rearrange my store options?
Written by Joel Shapiro
Updated over a week ago
Updated over a week ago