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FAQs

10 articles
Bree V. avatarDumpling Team avatarJoel Shapiro avatar
Written by Bree V., Dumpling Team and Joel Shapiro

How to Troubleshoot an Order: FAQs

This article walks you through what to do if you have a store return, need to reopen an order, or you paid for a customers items.
Bree V. avatar
Written by Bree V.. Updated over a week ago

Where can I find my URL?

Dumpling Team avatar
Written by Dumpling Team. Updated over a week ago

How do New Leads Connect with Me?

This article walks through the different types of new lead sources and what gets attributed to Business Owners and Dumpling.
Dumpling Team avatar
Written by Dumpling Team. Updated over a week ago

Where is the dumpling Boss Card Accepted?

Bree V. avatar
Written by Bree V.. Updated over a week ago

What items are prohibited?

This article walks you through some of dumplings prohibited items and what to do if a customer requests them
Bree V. avatar
Written by Bree V.. Updated over a week ago

How does tipping work?

Joel Shapiro avatar
Written by Joel Shapiro. Updated over a week ago

How do Customers Leave Reviews?

Bree V. avatar
Written by Bree V.. Updated over a week ago

How do my earnings/payments get distributed?

Joel Shapiro avatar
Written by Joel Shapiro. Updated over a week ago

How to Process A Client Order

This article walks you through how to view the details of a new order and process it with the Boss App
Joel Shapiro avatar
Written by Joel Shapiro. Updated over a week ago

Can I rearrange my store options?

Joel Shapiro avatar
Written by Joel Shapiro. Updated over a week ago