Shopper FAQs

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20 articles in this collection
Written by Joel Shapiro, Nate, Breanna Crawford and 2 others

Subscription Pricing Update (June 2021) FAQs

Written by Bree V.
Updated over a week ago

New Lead Sources and Notifications

This article walks through the different types of new lead sources and what gets attributed to Business Owners and Dumpling.

Written by Dumpling Team
Updated over a week ago

Where can I find my URL?

Written by Breanna Crawford
Updated over a week ago

How to Troubleshoot an Order: FAQs

Written by Bree V.
Updated over a week ago

Where is the dumpling Boss Card Accepted?

Written by Bree V.
Updated over a week ago

What items are prohibited?

This article walks you through some of dumplings prohibited items and what to do if a customer requests them

Written by Bree V.
Updated over a week ago

What does dumpling/Boss provide?

Written by Joel Shapiro
Updated over a week ago

How does tipping work?

Written by Joel Shapiro
Updated over a week ago

Customer Reviews

Written by Bree V.
Updated over a week ago

What can I do to expand my new business?

Written by Joel Shapiro
Updated over a week ago

How do my earnings/payments get distributed?

Written by Joel Shapiro
Updated over a week ago

How to Process A Client Order

This article walks you through the steps to view the details of a new order and how to process it with the myGig app.

Written by Joel Shapiro
Updated over a week ago

How should I set my delivery price and what does it cost?

This video describes how to set the delivery price for your grocery delivery business and how much it costs to use the dumpling platform

Written by Nate
Updated over a week ago

Can I rearrange my store options?

Written by Joel Shapiro
Updated over a week ago

How does scheduling work?

Written by Joel Shapiro
Updated over a week ago

What do I do if the app isn't working?

Written by Joel Shapiro
Updated over a week ago

Do I have to use the app?

Written by Joel Shapiro
Updated over a week ago

Can I change my business name?

Written by Joel Shapiro
Updated over a week ago

Why isn’t my delivery fee showing up on the main page of the dumpling app?

Written by Joel Shapiro
Updated over a week ago

I’m getting an error while trying to complete an order or upload a receipt

Written by Joel Shapiro
Updated over a week ago