Shopper FAQs

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11 articles in this collection
Written by Joel Shapiro, Breanna Crawford, Bree V. and 1 other

New Lead Sources and Notifications

This article walks through the different types of new lead sources and what gets attributed to Business Owners and Dumpling.

Written by Dumpling Team
Updated over a week ago

Where can I find my URL?

Written by Breanna Crawford
Updated over a week ago

How to Troubleshoot an Order: FAQs

This article walks you through what to do if you have a store return, need to reopen an order, or you paid for a customers items.

Written by Bree V.
Updated over a week ago

Where is the dumpling Boss Card Accepted?

Written by Bree V.
Updated over a week ago

What items are prohibited?

This article walks you through some of dumplings prohibited items and what to do if a customer requests them

Written by Bree V.
Updated over a week ago

How does tipping work?

Written by Joel Shapiro
Updated over a week ago

Customer Reviews

Written by Bree V.
Updated over a week ago

How do my earnings/payments get distributed?

Written by Joel Shapiro
Updated over a week ago

How to Process A Client Order

This article walks you through how to view the details of a new order and process it with the Boss App

Written by Joel Shapiro
Updated over a week ago

Can I rearrange my store options?

Written by Joel Shapiro
Updated over a week ago

How does scheduling work?

Written by Joel Shapiro
Updated over a week ago